Service Connect: Need Assistance?

Faster than the phone, the Need Assistance button on the Service Connect desktop helps deliver the answers you need, when you need them.

Built Smart

Need Assistance helps you get the fastest response possible for your CDK support issues.

More Knowledge, Quick Results

You have direct access to a wealth of helpful content, including how-to videos and knowledge articles.

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Latest Insights - Customer experience


How Soon is Soon?

Watch the video to hear why speed and a quality response make all the difference with today's automotive customers.

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What’s your name again?

David Loveday, International Product Manager at CDK Global, advises the best ways to delight your customers every time they call your dealership.

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