Welcome to the world of Autoline Drive. Improve dealership productivity and profitability with the next generation Dealer Management System
From generating the lead to making the sale – one customer record moves seamlessly through the different departments in your dealership. Even after the deal is done, keep in touch from their very first service to their next vehicle purchase.
Stay in contact when it matters most and make sure your customers keep coming back.
Integrated Telephony from CDK Global turns your phone into a computer-aided sales and customer service machine. It links your phone system with your DMS customer database, so your staff can manage customer calls with the perfect blend of knowledge, speed and friendly efficiency.
CDK Global Integrated Telephony can give your staff their biggest edge yet: a way to provide 5-star customer service and make every call as effective as possible.
Only CDK Global Integrated Telephony offers true, seamless integration with the Autoline Dealer Management System (DMS).
Cloud computing is a new way for companies to manage their IT function. There can be a lot of work in running your business applications on site, such as server maintenance, upgrades and back up plans – so many organisations are now looking for a better way to run their business.
Instead of managing all your IT applications yourself, you can let a cloud hosting company take the strain and run them from a secure data centre. Your Dealer Management System (DMS) can also be hosted in the cloud, making IT headaches and maintenance a thing of the past.
Your customers are busy people. Many choose, and want to go online to perform everyday tasks. So, how can your service department join the online booking revolution?
You can provide your customers with a simple, convenient and personalised service when they’re booking their vehicle service or repair online with Service Online.
Your customers can book personalised service and repair appointments quickly and easily online. Automatic confirmation is sent and a work order is automatically created within the DMS and the time allocated within your workshop – you don’t need to do a thing.
So to increase your aftersales revenue, you need to maximise the value of every interaction you have with your customers.
The latest mobile app from CDK Global - VHC Touch - is everything you need to increase the profitability of your Vehicle Health Checks, at the touch of a button.
Designed for mobile tablet devices, it guides Technicians and Service Advisors through the VHC process using the latest touch screen technology. The entire workflow can be completed on the tablet, including presenting a quote to your customers for their authorisation.
How Busseys are now able to understand, measure and use call information thanks to the combination of Autoline Drive and Hosted Telephony.
Monaghan & Sons, Galway: Using Autoline Drive to maintain strong customer relationships