We understand that your IT systems are critical to the success of your business. Should an issue ever occur, whether it’s hardware or software related, a speedy resolution will help minimize any disruption to your daily operations.

A range of support services

At CDK Global, we provide a wide range of support services, including Self-Help tools, Live Chat, Support Communities and Case Logging, many of which can be accessed directly from your DMS.
If you are unable to solve your issue using our self-help services, our support analysts are on hand to help you quickly identify and solve your issues. Rest assured that you are being looked after by a team that are 100% focused on helping you to be as successful as possible.

We work when you work

Our support analysts are available to respond to your issues during core retail hours (8am to 6pm). We also offer weekend support, where required.

CDK Support – the obvious choice

  • Single point of contact — CDK Global provides complete software, hardware, network and system environment support solutions.
  • Peace of mind — our highly-skilled teams use a pro-active issue management system to monitor and track every support issue.
  • High service levels — we always aim to exceed the performance criteria laid out in our Service Level Agreements

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