Hendy Group Signs for the Autoline Drive DMS From CDK Global
Hendy Group are a prominent dealer across Southern England, with over 20 dealerships representing the Ford, Mazda, Kia, Honda, Ford CV and Iveco franchises, as well as operations selling into the industrial and marine engine market. They have recently selected Autoline Drive from CDK Global as their new DMS. Hendy Group is determined to build closer, long lasting relationships with their customers and their new DMS will be a vital ingredient in achieving this goal.
Autoline Drive has been designed to meet the ever evolving needs of the modern dealer and provides a high level of advanced marketing and vehicle sales functionality that helps dealers build stronger and more profitable relationships with their customers.
John Hendy, Group IT Director for Hendy Group commented, "We are pleased to be working with CDK Global to implement Autoline Drive across our group. From a management perspective, Autoline Drive will be an essential tool in providing us with a single, comprehensive view of all dealership activities, enabling us to make informed business decision quickly. Also, the advanced marketing capabilities of the system will really help us along the way to achieving our vision of being the premier family-owned motor group, delivering 100% customer and employee satisfaction."
Autoline Drive will be implemented across all Hendy Group's dealer locations, with a test site going live in November. To ensure the smooth transition to the new DMS, Hendy's has appointed a team of 30 'Super Users' within the business who will become the group's experts on Autoline Drive. This team will provide on-going training and support to other users as part of the roll-out to the rest of the group, starting early next year.
Phil Stubbs, UK Sales Director for CDK Global commented, "We are extremely pleased that Hendy's have chosen to partner with CDK Global for their new DMS. Autoline Drive was developed with three key objectives in mind; to help dealers attract, convert and retain customers. Hendy's are an ambitious organisation and I am confident that Autoline Drive will help them achieve their goals."
Hendy Group has in excess of 20 premises stretching across southern England from Devon to East Sussex, housing over 700 staff and handling between them over £300m worth of business. Hendy holds Ford, Mazda, Kia, Honda, Ford CV and Iveco franchises in the automotive part of their business. as well as Fiat Powertrain, Ford Component sales and Lister Petter franchises in their industrial and marine part of the business. Hendy Group is dedicated to continue to meet the needs of customers, ensuring that they enjoy the best service and attention at all times.
About CDK Global
CDK Global , one of the UK's leading providers of technology and business solutions for the retail automotive market, is very proud to have been nominated as the AM Reader Recommended DMS supplier for 2012. However, CDK Global sees itself as more than just a DMS supplier. For a large number of dealers, CDK Global is their strategic IT partner, providing them with a variety of solutions and services to help them operate more effectively.
As a business, CDK Global is dedicated to helping dealers to increase productivity, reduce costs and drive measurable results across every area of their business – marketing, vehicle sales, service desk, aftersales, parts and accounts. This is achieved through the implementation, support and ongoing development of a portfolio of product and services, developed specifically to meet the needs of dealers. In addition, CDK Global has successful long-standing partnerships with all the major vehicle manufacturers represented in the UK. Autoline™, the Dealer Management System (DMS) from CDK Global, is endorsed or officially approved by more manufacturers than any other DMS provider in the UK. This is as a result of the high level of integration to the various manufacturers IT systems and data feeds, covering parts, warranty, service, vehicles and finance.
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