CDK Global has been named the ‘DMS Provider of the Year’ at the United Kingdom’s prestigious Motor Trader Quality Awards. The awards, which took place on 1 December 2016 in central London, recognise companies that supply the most innovative products and services to the country’s automotive retailers.
CDK Global was awarded the title, confirming its industry-leadership, following a two stage judging process that included a written submission and presentation. The independent panel of judges acknowledged that CDK provides dealers with exceptional customer service, and that the DMS helps dealers to grow their business through innovative marketing processes and customer service satisfaction.
Commenting on the award, Neil Packham, Vice President and Managing Director, UK Region for CDK Global said: “We are delighted that the Motor Trader Quality Awards judges have recognised our commitment to provide exceptional customer service, naming CDK Global DMS Provider of the Year.
“This award is testimony to the work we are doing with dealer networks all over the country. As a business partner, we help dealers deliver innovative business management and analysis solutions that support their operations. Our training and process improvement programmes have been proven time and again to help dealers improve customer satisfaction, encourage loyalty and ultimately grow their business.”
The Motor Trader Quality Awards are open to car dealers, trade associations and consultants in the car retail industry.
VHC Touch, designed for mobile tablet devices, guides Technicians and Service Advisors through the Vehicle Health Check (VHC) process using touch screen technology. We're delighted to share that our customers have now performed over three million Vehicle Health Checks using our VHC Touch mobile app - a wonderful achievement!